Effective Date: April 16, 2023
Collection of Personal Information
We collect personal information from our clients and website visitors for the purposes of providing insurance and financial services, responding to inquiries and requests, and complying with legal and regulatory requirements. The types of personal information we collect may include:
Name, address, email address, and phone number
Date of birth and Social Insurance Number
Financial information, such as income, assets, and liabilities
Health information, such as medical history and current health status
Employment information, such as job title and employer name
We collect personal information through various means, including:
In-person meetings, phone calls, and emails
Our website and online forms
Third-party sources, such as credit reporting agencies and medical professionals
Use of Personal Information
We use personal information to provide insurance and financial services, respond to inquiries and requests, and comply with legal and regulatory requirements. This includes:
Processing insurance applications and claims
Providing investment and financial planning advice
Communicating with clients and website visitors
Complying with legal and regulatory requirements, such as anti-money laundering and know-your-client rules
We may also use personal information for marketing and promotional purposes, such as sending newsletters and updates about our products and services. Clients and website visitors can opt-out of receiving marketing communications at any time by contacting us.
Disclosure of Personal Information
We may disclose personal information to third parties for the purposes of providing insurance and financial services, responding to inquiries and requests, and complying with legal and regulatory requirements. Third parties may include:
Insurance companies and underwriters
Investment advisors and fund managers
Medical professionals and healthcare providers
Regulators and government authorities
We may also disclose personal information to our service providers, such as IT and marketing vendors, for the purposes of carrying out our business operations. We require all third parties and service providers to protect personal information in accordance with our privacy policies and applicable privacy laws.
Security of Personal Information
We take reasonable measures to protect personal information from unauthorized access, use, and disclosure. This includes physical, organizational, and technological safeguards, such as password protection, encryption, and restricted access to personal information. We also require our employees and service providers to protect personal information in accordance with our privacy policies and applicable privacy laws.
Retention of Personal Information
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law or regulation. When personal information is no longer needed, we securely destroy or delete it in accordance with our retention policies and applicable privacy laws.
Access and Correction of Personal Information
Clients and website visitors have the right to access and correct their personal information in our possession. To request access or correction of personal information, please contact us using the information provided below. We may require verification of identity before providing access or making corrections.
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Mon - Fri
9:00 am – 5:00 pm
10:00 am – 1:00 pm
Evenings by Appointment